Privacy Policy
Your privacy matters to us. This policy explains how ClickInvite collects, uses, and protects your personal information.
Please read this Privacy Policy carefully. By using ClickInvite's services at clickinvite.co.tz, you agree to the collection and use of information in accordance with this policy.
01
Who We Are
ClickInvite ("we," "us," or "our") is a digital invitation service registered and operating in Tanzania. We provide online invitation design, customization, distribution, and management services to individuals and businesses.
Business Address: Mikocheni, Kinondoni, Dar es Salaam, Tanzania
Website: clickinvite.co.tz
Email: info@clickinvite.co.tz
Phone: +255 652 474 845 / +255 764 474 846
02
Information We Collect
We collect information you provide directly to us and information generated when you use our services.
Information you provide:
- Name, email address, and phone number when you contact us or place an order
- Event details (event type, date, venue, guest list) required to create your invitation
- Payment details processed securely through third-party payment providers (we do not store card details)
- Guest names and contact information you provide for invitation distribution
- RSVP responses and confirmations from your guests
- Messages or feedback you send via WhatsApp, email, or contact forms
Information collected automatically:
- IP address and browser type when you visit our website
- Pages visited and time spent on the site (via cookies and analytics)
- Device type and operating system
- Referral source (how you found our website)
03
How We Use Your Information
We use the information collected for the following purposes:
- To create, customize, and deliver your digital invitations
- To distribute invitations to your guests via WhatsApp, SMS, or email
- To process RSVP confirmations and generate event reports for you
- To send SMS reminders to your guests on your event day (Advance & Premium plans)
- To communicate with you regarding your order, updates, or support requests
- To send a thank-you note to your guests after the event on your behalf
- To improve our website and services based on usage analytics
- To comply with legal obligations under Tanzanian law
We do not sell your personal information or your guests' contact information to third parties for marketing purposes.
04
How We Share Your Information
We do not sell or rent personal data. We may share information only in the following limited circumstances:
- Service Providers: We may share data with trusted third-party service providers (such as SMS gateways, WhatsApp Business API providers, and payment processors) strictly to deliver our services.
- Legal Requirements: We may disclose information if required by Tanzanian law, court order, or government authority.
- Business Transfers: If ClickInvite is acquired or merged with another business, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information in any other way described at the time of collection or with your explicit consent.
Guest contact details you provide (for invitation distribution) are used solely for delivering your invitations and related event communications. They are not shared for any other purpose.
05
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law:
- Order and event data is retained for up to 2 years after your event for accounting and legal purposes.
- Guest contact information is deleted within 30 days after your event concludes.
- Website analytics data (anonymized) may be retained for up to 1 year.
- You may request deletion of your data at any time by contacting us (see Section 8).
06
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for the website to function (e.g., your language and theme preferences saved locally).
- Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics or similar tools). This data is anonymized.
- Preference Cookies: Remember your dark/light mode and language (EN/SW) settings.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
07
Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures including:
- Secure HTTPS connections for all data transmissions on our website
- Limiting access to personal data to authorized staff only
- Using reputable, security-compliant third-party processors for payments and messaging
- Regular review of our data handling practices
While we take every precaution, no method of transmission over the Internet is 100% secure. We encourage you to contact us immediately if you suspect any unauthorized use of your data.
08
Your Rights
You have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Request that we correct any inaccurate or incomplete data.
- Right to Deletion: Request that we delete your personal data (subject to legal obligations).
- Right to Restrict Processing: Request that we limit how we use your data.
- Right to Object: Object to us using your data for direct marketing purposes.
- Right to Data Portability: Request a copy of your data in a machine-readable format.
To exercise any of these rights, please contact us at info@clickinvite.co.tz or via WhatsApp at +255 764 474 846. We will respond within 14 business days.
09
Children's Privacy
ClickInvite's services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will delete such data promptly.
10
Third-Party Links
Our website may contain links to third-party websites (such as WhatsApp, Instagram, and payment processors). We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Our use of WhatsApp for customer communication is governed by Meta's WhatsApp Privacy Policy in addition to our own.
11
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email or WhatsApp if you are an existing customer
- Post the updated policy on our website at clickinvite.co.tz/privacy-policy
Your continued use of our services after any changes constitutes your acceptance of the updated policy.
12
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please don't hesitate to reach out:
ClickInvite
Mikocheni, Kinondoni, Dar es Salaam, Tanzania
📧 info@clickinvite.co.tz
📞 +255 652 474 845 / +255 764 474 846